For QuickBooks Desktop & Web Connector

Know when QuickBooks stops syncing

Web Connector doesn't tell anyone when it stops. SyncGuard does — by email or text, for one PC or every client you look after.

Overview
Check now
Web Connector
Running
Last sync
4 min ago
Syncs today
96
Alerts this month
2
Office server
Harbor Foods · agent checked in 1 min ago
Healthy
Apps in Web Connector
Fulfillt Sales
Orders, customers and invoices
every 15 min
Fulfillt Orders
Pick, pack and ship updates
every 15 min
Fulfillt WMS
Inventory and receiving
every 30 min
Recent alerts
All quiet right now — we'll text and email you the moment that changes.
Office server syncing again after 22 min — told you and Dana
Yesterday, 4:12 PM
Office server stopped syncing — a QuickBooks pop-up was waiting. Texted Dana, emailed you
Yesterday, 3:50 PM
QBWC1085 log file error — emailed you
Mon, 8:05 AM

Find out before your customers do

When Web Connector stops, orders, invoices and inventory quietly stop reaching QuickBooks. Most people find out days later. SyncGuard tells you within minutes, and tells you what to check.

  • The PC is off, asleep or offline
  • Web Connector closed or stopped auto-running
  • A sync failed with an error such as QBWC1012, QBWC1013 or QBWC1085
  • One app in Web Connector stopped syncing while the others carried on

One alert when it starts, one when it's fixed. No repeat alerts while you work on it.

SyncGuard Alerts · to you, your team
🚨 Agent offline: Harbor Foods / Office server
Harbor Foods / Office server is not syncing

No check-in from this computer for 38 minutes. The last successful QuickBooks sync was at 9:12 AM.

Things to check
  • Is the computer on and connected to the internet?
  • Is Web Connector open with Auto-Run enabled?
  • Is a QuickBooks pop-up waiting for someone?
Open SyncGuard

Set up in about five minutes

Step 1

Add the computer

Add each PC that runs QuickBooks Web Connector and pick who should be alerted.

Step 2

Run the installer

Download the installer on that PC and double-click it. It sets up a small Windows task that checks in every 5 minutes.

Step 3

Get on with your day

If the PC goes offline, Web Connector stops, or a sync fails, you get an email or text. You get another when it's back.

For accountants & IT providers

Look after every client's QuickBooks from one screen

Group computers by client, send each client's alerts to the right people, and see who needs attention at a glance.

Unlimited clients on every plan
Alert your team, the client, or both
Pause monitoring per client or per PC
Full incident history for each client
Overview
Check now
Clients
5
Healthy connectors
6/8
Need attention
2
Open incidents
2
Clients
HF
Harbor Foods
Warehouse PC · no check-in for 38 min
Agent offline
M&
Miller & Sons Supply
Office PC · QBWC1085: log file problem
Sync errors
BD
Brightline Dental
Last sync 4 min ago
Healthy
NH
Northgate Hardware
Last sync 11 min ago
Healthy
CS
Cedar Street Bakery
Last sync 22 min ago
Healthy

Pricing

Priced per computer running Web Connector. Pay yearly and get 2 months free.

Business

For a business watching its own QuickBooks PCs

$15/month

for your first computer, then $10/mo each

  • Email + SMS alerts
  • Recovery notices
  • Each Web Connector app watched separately
  • 90 days of sync history
Choose Business
Pro

For accountants and IT providers with many clients

$69/month

for up to 10 computers, then $6/mo each

  • Unlimited clients
  • Per-client alert contacts
  • Email + SMS alerts
  • 90 days of sync history
  • Priority support
Choose Pro

Prices in USD, plus applicable taxes. Renews automatically; cancel anytime. See Billing & Refunds.

Common questions

Does SyncGuard touch my QuickBooks data?+

No. The agent checks whether Web Connector is running and reads its log file. It never opens or changes your company file, and no financial data leaves the computer.

What does it run on?+

Windows computers running QuickBooks Desktop (Pro, Premier, Enterprise or Accountant) with QuickBooks Web Connector. QuickBooks Online doesn't use Web Connector, so you don't need it there.

What counts as a connector?+

One computer running Web Connector. Clients and alert contacts are unlimited on every plan.

Who gets the alerts?+

Anyone you add — you, your team, or your client's own staff. Each person can get email, text or both, for all clients or just one.

Is there a free trial?+

No. Plans start at $15 a month and you can cancel any time from the Billing page.

Do I need Fulfillt?+

No. SyncGuard works with any app that syncs through QuickBooks Web Connector. If you use Fulfillt Sales, Orders or WMS with QuickBooks Desktop, it's a good companion.

Still have a question? support@fulfillt.com